Privacy Policy

Effective August 2026

This Privacy Policy explains how and why The Diabetes Family Connection (the “DFC”, “Company,” “we,” “our”) collects, uses, discloses, shares, or otherwise processes information that you provide to us through interactions with our website, https://thedfc.org (“Website”). By accessing or using this Website, you agree to this Privacy Policy.

This Privacy Policy applies to information we collect on this Website, as well as in email, text, and other electronic messages between you and this Website. It does not apply to information collected by us offline or through any other means, including on any other website operated by Company or any third party.

If you do not agree with our policies and practices, your choice is not to use our Website.

We may update this Privacy Policy to reflect changes to our information practices. If we update this policy, we will publish the revised policy on this page or as otherwise required by law. The date at the top of this policy reflects the date of the most recent update. Your continued use of this Website after we make changes is deemed, to the extent allowed by law, to be acceptance of those changes, so we encourage you to periodically review this policy for the latest information on our privacy practices.

1. Collection of Personal Information

Directly from you. We collect personal information directly from you when you provide it to us, for example, when you request information or contact us with inquiries through the Website or via email; subscribe to email updates; or submit content or other material through the Website.

Indirectly from you. We may automatically collect personal information from you when you visit the Website through the use of tracking technologies or by other passive means. This “passively collected” information helps us to improve our offerings and allows us to ensure our Website works as designed and in a way that meets your expectations. Some examples include:

• Log Information. Through the use of analytics tools, we may automatically record information that your browser or mobile device sends when you access our Website. This information may include information such as your type, browser language, your computer operating system, your mobile device and mobile operating system, the name of your internet service provider or your mobile carrier, the date and time of your request, etc.
• Cookies and Similar Tracking Technologies. When you visit or access our Website, we may utilize cookies (small text files containing a string of characters sent to your computer) or similar tracking technologies that uniquely identify your browser to track your activity and hold certain information. Cookies can be necessary for site navigation and performance, or used for advertising.

  We use the following types of cookies:

  • Necessary Cookies help you access the Website and facilitate features on the Website. For example, these cookies may be used to assist with Website navigation.
  • Functional Cookies support additional functionalities on our Website to provide an even smoother customer experience.
  • Performance Cookies help us to understand the behavior of our visitors. This enables us to keep improving our Website.
  • Advertising/Targeting Cookies enable us to share what you like with our advertisers. For example, these cookies may facilitate the presentation of relevant advertisements on other sites or applications.

  Most web browsers accept cookies automatically but can be configured not to do so or to notify the user when a cookie is being sent. If you wish to disable cookies, refer to your browser help menu to learn how to disable cookies. Please note that disabling all cookies could impact the performance of our Website.

• Web Beacons and Pixels. Portions of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). The information collected in this manner is generally anonymous and not personally identifiable. We also work with service providers and advertising partners that use tracking pixels and similar tools to collect information about your visits to our Website and your behavior while on the Website. This information may be used by those third parties to deliver targeted advertisements to you across the internet based, at least in part, on your usage of our Website.

From third parties. We may collect Personal Information about you from third parties, either at your request or for our business purposes. These third-party sources vary, but could include the following:

• Donors: Our donors have the option of dedicating their donation to a third-party individual. In these instances, we collect the honoree’s name.
• Technical Service Partners. We work with a variety of third-party service providers to enhance and provide our Website. In working with our service providers, we may exchange personal information to improve our Website.

2. How We Disclose Personal Information

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us on our behalf and require access to such information to do that work. The categories of third parties we may share personal information with for this purpose include, but are not limited to, providers of:

• Data Analytics Services
• Payment Processors
• Website Hosting Services

We may also disclose or share the information we collect in connection with our Website with the following recipients and/or under the following circumstances:

• Government and Legal Authorities. We may disclose personal information in response to lawful requests by governmental and other legal authorities, including requests from national security agencies, consumer protection agencies, courts, and similar authorities.
• Law Enforcement. Under appropriate circumstances, we may disclose personal information to law enforcement personnel and certain third parties for use in connection with and in support of law enforcement activities.
• Business Transfers/ Transactions. In the event of a merger, acquisition, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your information and other information we have collected from users of the Service to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

Safety, Fraud and Government Requests. To the extent permitted by law and in addition to the disclosures discussed above, we may disclose your personal information to government authorities or third parties if: (a) we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, to protect our property or other rights or those of other users of the Services, third parties or the public at large; or (b) we believe that you have abused the Services by using them to attack other systems or to gain unauthorized access to any other system, to engage in spamming, or otherwise to violate applicable laws or in violation of other terms published by The DFC. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.

3. Security

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach, you will be notified as soon as possible, generally within 72 hours of the Company becoming aware of the breach.

4. A Note About Children

We do not intentionally gather personal information from visitors under the age of 16. If you are under the age of 16 and are visiting the Website, please exit immediately and do not disclose or provide any information to us. If you are a parent or guardian who thinks your child has disclosed information to us, please contact us at Info@thedfc.org so that we can remove that from our systems.

5. Contact Information

You can contact us about this Privacy Policy by emailing us at info@thedfc.org.